A rental car changes driver every week, sometimes every day: that is exactly what an insurer looks at. This guide starts from the EU legal baseline, shows how it plays out in five countries, then covers fleet policies, guarantees, excesses, insurers' questions and the file to prepare.
This is general information based on the official sources listed below, as of October 2026, not legal or insurance advice. We do not recommend any insurer: terms depend on your fleet, your customers and your claims history.
The EU baseline: third-party liability for every vehicle
Directive 2009/103/EC, as amended by Directive (EU) 2021/2118, requires each Member State to ensure "that civil liability in respect of the use of a vehicle normally based in its territory is covered by insurance" (Article 3). The minimums are EUR 6,450,000 per accident for personal injuries, or EUR 1,300,000 per injured party, and EUR 1,300,000 per accident for damage to property (Article 9); Member States may require more. Liability insurance protects third parties only: own damage, theft, glass and loss of use are optional covers that you choose and negotiate.
How it plays out in five countries
- France — the policy must also cover anyone who has custody of or drives the vehicle, even without permission (Insurance Code, Article L211-1), so the renter is covered for harm caused to others. The consumer authority DGCCRF adds that the rental company takes out this cover and builds its cost into the base price.
- Germany — the keeper must insure the keeper, the owner and the driver (§ 1 PflVG), with minimums of EUR 7.5 million for personal injury, EUR 1.3 million for property damage and EUR 50,000 for pure financial loss.
- Italy — since December 2023, the Private Insurance Code expressly accepts policies covering several vehicles, provided each one is individually identified in the policy (Article 122, paragraph 1-ter).
- Spain — the owner must insure each vehicle it holds, with minimums of EUR 70 million per claim for personal injury and EUR 15 million for property damage (Royal Legislative Decree 8/2004, Articles 2 and 4).
- Croatia — rent-a-car companies must also insure drivers and passengers against accidents when renting vehicles without a driver (Tourism Services Act, Article 95).
This guide covers France, Germany, Italy, Spain and Croatia. Different rules apply in the United Kingdom and Ireland. In Great Britain, for example, section 143 of the Road Traffic Act 1988 provides that "a person must not use a motor vehicle on a road [or other public place] unless there is in force in relation to the use of the vehicle by that person such a policy of insurance ... as complies with the requirements of this Part of this Act": check with your insurer or broker how renting to third parties is declared and covered.
For the other set-up steps, see our guide to starting a car rental business in Europe.
Fleet policy or one policy per car
With one or two cars, separate policies can do. As the fleet grows, a fleet policy becomes the practical choice: one contract covers every vehicle, with additions and removals declared during the year. Some national rules treat fleets differently: in France, contracts covering more than three category B cars of the same owner may use a premium adjustment clause other than the standard bonus-malus (Insurance Code, Article A121-2). Have the way your premium evolves explained, negotiate it, and declare the use plainly: renting to third parties without a driver must appear in the risk declaration.
The guarantees to review
- Third-party liability — compulsory; check driver-related exclusions: invalid licence, alcohol, undeclared driver.
- Own damage — all accidents, or collisions with an identified third party only.
- Theft and fire — trigger conditions: keys, parking, required protection devices.
- Glass — included in own damage or separate, and with which excess.
- Loss of use — a car at the body shop earns nothing: is that loss covered?
- Financial loss — on a financed car, the gap between settlement and outstanding balance.
Two excesses and one deposit
The insurance excess is the share of each claim you keep with the insurer. The rental excess is what your agreement leaves to a liable renter, possibly reduced by a damage waiver, and the deposit secures it. Every euro of excess you accept with the insurer must be funded on every scrape, whether or not you recover it from the customer: align the three amounts. The customer side is covered in our guides to charging damage to the renter and to the security deposit.
What insurers will ask you
Disclosure is a legal duty: in France you must answer exactly the insurer's questions, notably in the risk declaration form (Insurance Code, Article L113-2); in Germany you must disclose the risk circumstances the insurer asked about in text form (§ 19 VVG). Expect questions on:
- Claims history — EU law gives you the right to a claims-history statement covering at least the last five years of the contract, issued within 15 days, and insurers that price on these statements must treat those from another Member State like domestic ones (Directive 2009/103/EC, Article 16).
- Drivers — minimum age, years since licence, additional drivers, foreign customers.
- Procedures — identity and licence checks (see our guide to vetting renters before handover), condition reports, security deposit, terms and conditions.
- Parking and protection — overnight location, surveillance, tracker or immobiliser depending on value.
Once insured, report claims on time: within the contractual deadline in France, at least five working days (two for theft); three days in Italy (Civil Code, Article 1913) and Croatia (Obligations Act, Article 941); seven days in Spain (Insurance Contract Act, Article 16); "without undue delay" in Germany (§ 30 VVG).
Specialist broker or direct insurer
You can deal with an insurer directly, with an agent who represents one, or with a broker, who acts for you and approaches several companies; for a rental risk, a broker who knows the trade knows where to place the file. Check who you deal with: intermediaries are listed by ORIAS in France, in the DIHK intermediary register in Germany, in the IVASS single register in Italy, through the DGSFP single information point in Spain and in the HANFA registers in Croatia. In the United Kingdom, the FCA's Financial Services Register is "a public record of firms, individuals and other bodies that are, or have been, authorised by us or the PRA"; in Ireland, the Central Bank of Ireland's registers cover "all financial service providers and collective investment schemes (CIS) regulated by the Central Bank of Ireland".
Premium and luxury cars: what changes
With high-value cars, check three points: the basis of settlement for a total loss (expert valuation, purchase price or agreed value), use exclusions (track days, sub-letting, undeclared driver, leaving the authorised territory) and required security (locked parking, keys handed over in person, a location device). In owner-managed fleets, the cars belong to their owners: agree in writing, with your insurer and each owner, which policy covers the car while it is rented. See also our guide to starting a luxury car rental agency.
Prepare a file that holds up
- The vehicle list: model, registration, first registration date, value.
- Claims-history statements from current or previous insurers.
- Each claim in detail: date, circumstances, cost, amount recovered from the renter.
- Your terms, your rental agreement template, your deposit and excess policy.
- Access rules: minimum age, years since licence, documents checked.
- Parking locations, protection measures and activity: rentals, rental days, customer types.
What Corsiva OS brings to the file, and what it does not
Corsiva OS has no insurance module: it does not compare offers, sells no policy and includes no telematics. What it brings is the evidence insurers ask for:
- History — every rental stays linked to the vehicle and the customer, whose record keeps history and documents.
- Condition reports — guided photos, mileage, fuel and signature at pick-up and return.
- Agreements and security deposits — agreements signed on screen and archived as PDF; Stripe card holds included from the Business plan (see pricing and our guide to the online security deposit).
- Drivers — identity and licence checked: key handover stays blocked until payment, deposit, documents and agreement are validated.
We rent vehicles ourselves from Chambéry, across four sites, and built Corsiva OS for our own agencies first: when the insurer asks what you recovered on a claim, the answer is in the software. The interface is available in French, English, German, Spanish and Italian.
Frequently asked questions
Is motor insurance compulsory for a car rental company?
Yes. EU law requires third-party liability insurance for every vehicle normally based in a Member State, with minimum amounts set by Directive 2009/103/EC. Own damage, theft and glass cover remain optional.
What is the difference between a fleet policy and single-vehicle policies?
A fleet policy covers all vehicles in one contract, with additions and removals during the year. Some countries frame it explicitly: Italy accepts multi-vehicle policies if each vehicle is identified, and France allows a specific premium clause above three category B cars.
Which documents should I prepare for an insurer or a broker?
Your vehicle list and values, claims-history statements (EU law gives you one covering five years within 15 days), the detail of each claim, your terms and rental agreement, your deposit and excess policy, age and licence rules, parking locations and activity volume.
Do I need a broker?
No, but a broker acts for you and approaches several insurers, which helps for a rental risk or a premium fleet. Check the broker's registration with the national register: ORIAS, DIHK, IVASS, DGSFP or HANFA in the five countries covered here, the FCA register in the United Kingdom and the Central Bank of Ireland's registers in Ireland.
Does Corsiva OS offer insurance?
No. Corsiva OS has no insurance module and no telematics. It keeps rental history, condition reports, signed agreements, deposits and driver documents, which makes the insurance file easier to build.
Sources
- Directive 2009/103/EC as amended by Directive (EU) 2021/2118, consolidated text (Articles 1, 3, 9, 16), EUR-Lex
- France: Insurance Code, Article L211-1, Légifrance
- France: Insurance Code, Article A121-2, Légifrance
- France: Insurance Code, Article L113-2, Légifrance
- France: Location de véhicule, la réglementation applicable, DGCCRF
- Germany: § 1 PflVG, gesetze-im-internet.de
- Germany: Annex to § 4(2) PflVG, minimum sums insured, gesetze-im-internet.de
- Germany: § 19 VVG, gesetze-im-internet.de
- Germany: § 30 VVG, gesetze-im-internet.de
- Italy: Private Insurance Code, Article 122, Normattiva
- Italy: Civil Code, Article 1913, Normattiva
- Spain: Royal Legislative Decree 8/2004 (consolidated text), BOE
- Spain: Insurance Contract Act 50/1980 (consolidated text), BOE
- Croatia: Tourism Services Act, Narodne novine 130/2017
- Croatia: Tourism Services Act, consolidated text (secondary source), Zakon.hr
- Croatia: Obligations Act, consolidated text (secondary source), Zakon.hr
- ORIAS register (France)
- Vermittlerregister, DIHK (Germany)
- Registro unico degli intermediari, IVASS (Italy)
- Punto Único de Información, DGSFP (Spain)
- Insurance brokerage companies register, HANFA (Croatia)
- United Kingdom: Road Traffic Act 1988, section 143, legislation.gov.uk
- United Kingdom: Financial Services Register, Financial Conduct Authority
- Ireland: Registers, Central Bank of Ireland
